Find a practice for your goal
Search for the skill or situation you want to work on, such as focus, negotiation, or setting boundaries. Open a practice to read its steps before choosing what suits you.
60 results (expanded search) for "leadership-communication"
Leadership
Strategic Silence in Major Announcements
After any impactful announcement, deliberately pause 24-48 hours before extra detail — let people absorb before you flood them with more talk.
Leadership
Minto Pyramid for Communication
Conclusion first, 3 arguments, evidence per argument. Leaders speak from top, not foundation.
Leadership
Translating Strategy into a Frontline-Repeatable Line
Test your strategy with one question: can a frontline employee repeat it verbatim to a customer?
Leadership
Town-Hall Q&A Preparation Technique
Before any open forum, write the 10 hardest expected questions and answer them in writing — never improvise live.
Leadership
Communicating Bad News to a Team (Structured Approach)
Use a 4-part frame (Fact, Context, Impact, Path forward) to deliver hard news without sugarcoating or panic.
Leadership
The Communication Cascade: Aligning Managers Before an Announcement
Before any major org announcement, brief your managers 48 hours ahead with a Q&A sheet so they're never surprised in front of their teams.
Leadership
Storytelling with Data for Leaders
Turn one important number into a 3-act story (situation, turn, outcome) instead of a slide crowded with figures.
Leadership
The Pre-Wire: Informal Heads-Up Before Formal Announcements
Before any impactful formal announcement, give key stakeholders a private individual heads-up so they're never blindsided publicly.
Leadership
Written vs. Verbal Channel Selection for Leaders
Before sending any leadership message, ask: does this content need a live tone of voice, or the precision of written text?
Leadership
Closing Feedback Loops After Big Announcements
Two weeks after any big announcement, return to the team with "what we heard from you, and what we did about it" — don't let questions evaporate unanswered.
Psychological
DEAR MAN for Effective Asking
Seven elements that turn a confused request into a clear respectful message that can be refused without breaking the relationship.
Psychological
Mind-Reading Challenge
You assume what others think of you — but never asked.
Professional
Tactical Emotional Labeling
Use one emotion-labeling phrase that defuses tension in a hard conversation within 30 seconds.
Professional
Three-Act Presentation Story
Transform a flat presentation into a three-act story (situation—conflict—resolution) in 15 minutes of prep.
Professional
30-Second Elevator Pitch
Prepare a 30-second pitch that describes what you do, for whom, and why it matters — so you never fumble at a chance meeting.
Professional
SBI Feedback Model
Deliver effective feedback in 3 parts (Situation—Behavior—Impact) so the other person hears you without defensiveness.
Professional
BLUF Email (Bottom Line Up Front)
Start every email with one sentence containing the bottom line and the ask — recipients reply 3x faster.
Professional
2-Way vs 1-Way Door
Classify decision: reversible (2-way door) or not (1-way)? Required speed differs.
Professional
Disagree and Commit
If you disagree and weren't convinced, state disagreement, then commit to execution as if it were yours.
Professional
5W1H Lead
Open any writing with Who-What-Where-When-Why-How in one paragraph.
Social
Free sample · no sign-in
Five Minutes of Full-Attention Listening
Give the other person five full minutes of attention with no interruption or advice, then summarize what you heard.
Social
Last-Three Mirroring
Repeat the last three words your speaker said with curious tone; they will continue deeper without you asking.
Social
Three-Sentence Reflective Listening
After hearing your partner, reflect back three sentences: content, feeling, and underlying value.
Social
Summarize-and-Verify Before Replying
Before any reply, summarize your speaker's argument and verify with them you got it before disagreeing.
Social
Build an I-Statement in Four Parts
Frame your stance as: "When [behavior] I feel [feeling] because I need [value] and I request [ask]".
Social
Fogging to Defuse a Dispute
In unfair criticism, agree only with the "grain of truth" without entering defense.
Social
Separate Fact from Interpretation
Write the situation in two columns: a fact a camera could record, and your interpretation.
Social
Naming the Other's Feeling Precisely
Do not say "I know how you feel". Name the feeling with a precise word and verify it.
Social
Reflective Listening
Paraphrase what you heard before responding — speaker confirms you heard.
Social
"I-Statement"
Instead of "you always...", say "I feel ... when X happens".
Administrative
Free sample · no sign-in
Silent Reading Meeting Start
Open the meeting with five minutes of silent reading of a written memo instead of slides.
Administrative
Five-Level Delegation Ladder
Delegate each task at one of five explicit levels instead of just "do it" or "don't".
Administrative
Non-Delegatable Task List
Explicitly write a list of 3-5 tasks you never delegate, and delegate everything else without hesitation.
Administrative
The Perfect Delegation Email (7 Sentences)
A 7-sentence formula that conveys a task clearly enough that the employee won't come back with "what did you mean?"
Administrative
Stakeholder Map Before Delegating
Before delegating a sensitive task, map who must know and who must agree.
Administrative
First-Hour Communications Plan
First hour of crisis: who to inform, what to say, how.
Administrative
Mendelow Power-Interest Grid
Each stakeholder: place in quadrant (high/low power × high/low interest) — each quadrant has strategy.
Leadership
Free sample · no sign-in
Pre-Mortem: Imagining the Decision Failed
Before committing to a big decision, imagine it failed a year from now and list three primary causes.
Leadership
Crafting a 25-Word Vision Statement
Compress the organization's aspiration into one sentence under 25 words that any employee can recite.
Leadership
BHAG: Big Hairy Audacious Goal
Choose a 10-25 year goal with a 50% probability that inspires both excitement and fear.
Leadership
Hedgehog Concept: Passion-Excellence-Engine Intersection
Find the intersection of what your team loves, what it can be best-in-world at, and what drives the highest return.
Leadership
Blue Ocean: The ERRC Strategy Canvas
Identify what to eliminate, reduce, raise, and create relative to your industry to build a competition-free market.
Leadership
Porter's Five Forces: Dissecting Industry Profitability
Analyze five competitive forces to understand why your industry is profitable (or not) and who captures the value.
Leadership
Three Horizons: Balancing Today and Tomorrow
Allocate investment and leadership time across running today's business, scaling emerging ventures, and seeding tomorrow's.
Leadership
Business Model Canvas: 9 Building Blocks on One Page
Map your business model in 9 boxes (customer, value, channels, relationships, revenue, resources, activities, partners, costs) on one page.
Leadership
Theory of Change: From Activity to Impact
Draw a logical chain: inputs → activities → outputs → outcomes → long-term impact.
Leadership
Moonshot Framing: 10x Not 10%
Instead of "How to improve 10%?", ask "How to achieve 10x?" to force the team to think from first principles.
Leadership
3-Scenario Planning
Craft three plausible futures (optimistic, base, hard) and test your decisions against each.
Leadership
70% Information Decision Rule (Bezos)
Don't wait for 90% information; major decisions are made at 70% — beyond that is costly delay.
Leadership
Devil's Advocate
Designate one person — or take the role yourself — as official critic before approving any major decision.
Leadership
Red-Team Exercise
Task a separate team with attacking your plan as if they were a smart adversary — before reality discovers it.
Leadership
Crafting a Big Hairy Audacious Goal (BHAG)
Define one 10-25 year goal so audacious it scares you, uniting leadership around a single ambition.
Leadership
Annual Theme in Two Words
Pick two words that summarize the year's priority, replacing many goals with one shared focus.
Leadership
Defining the North Star Metric
Pick one metric that measures the value delivered to your customer, anchoring every decision to its success.
Leadership
Strategy on One Page
Summarize company strategy in 5 boxes on a single A4, capturing everything that matters.
Leadership
Wildly Important Goals (WIGs)
Pick 1-3 goals max that create real difference, ignore the rest for 6 months.
Leadership
Stop-Doing List
Instead of a "start-doing" list, build a "stop-doing" list: what activities to cease to free energy for the most important?
Leadership
GROW Model for Coaching Conversations
A 30-min conversation with a report: Goal, Reality, Options, Will — to grow their thinking instead of giving answers.
Leadership
Bank of 10 Powerful Questions
Memorize 10 coaching questions that open any conversation, replacing answers 80% of the time.
Leadership
Finding a Mentor Practically
Instead of "will you be my mentor?", request a specific 30-min meeting around one question.