Convert mutual critique into a two-way SBI meeting with 5-whys for root cause.

Deliver effective feedback in 3 parts (Situation—Behavior—Impact) so the other person hears you without defensiveness.

Phrase every feedback in 3 sentences: situation, specific behavior, impact — no interpretation.

Every Friday, write 3 feedbacks (positive + constructive) for 3 people and deliver by Monday.

Call a friend with no reason once a month and suggest a meet within the next 12 hours.

Prep your 1-on-1 with SBI + GROW: situation, behavior, impact, then open GROW questions.

Deliver specific SBI feedback to a peer within 48 hours of the event.

Turn a dead meeting productive with three GROW questions and one clear decision.

Write a specific SBI thank-you to one colleague every day for two weeks.

Open the meeting with five minutes of silent reading of a written memo instead of slides.

Refuse to attend or hold any meeting whose agenda did not arrive 24 hours prior, no exceptions.

After any delegated task completes, deliver feedback in Situation-Behavior-Impact format.

Every two weeks, each member gives one peer specific feedback in a fixed format — no waiting for the annual review.

Frame feedback in 3 sentences: Situation, Behavior, Impact — strips bias, refocuses on behavior.

Teams with high psychological safety perform 4x better. This exercise measures and raises it in your team.

A small "innocent" comment wounds an employee. Your job as leader: interrupt immediately, respectfully, without trial.

Review your team's last 20 decisions (promotion, project, leave). Who gained? Who lost? Pattern reveals bias.

Your small leader words exclude or include. 10 simple swaps shift your team's culture in 60 days.

When joining a new manager (or they join you), give them YOUR user manual. How you work best? What annoys? What you need?

Every Friday, send manager 5-sentence memo: done, stuck, need. Saves them hours of meetings.

When you need to influence your manager, don't tell them the solution. Ask a question leading them. Their ownership > yours.

Manager crossed a line or made an error affecting you. DESC: Describe, Express, Specify, Consequence. Each in a sentence.

You decided to leave. The last 30 days define your reputation for 10 years. This frame protects bridges.

Write a speech or message declaring your commitment to a fail-safe environment.

Practice refusing an unethical request clearly and respectfully — before you must in reality.

When you wrong your child, fully apologize: what you did, its impact, the change.

Convert a meeting transcript (60+ min) into decisions and action items in 2 minutes.

For every 3 important digital chats with someone, schedule one real meeting.