Resolve a friend conflict via a 4-part apology and rebuild trust within 24 hours.

When your emotion doesn't serve the situation, do the opposite of what it pushes you to.

Don't ask "be my mentor" — ask "20 min on specific decision" 6 times until relationship becomes natural.

Replace vague "good job" with specific praise describing: what he did, impact, why it matters.

Convert 3 vague goals into Specific-Measurable-Achievable-Relevant-Time-bound.

Instead of "I want to run a marathon", say "I'm a runner" — identity drives behavior.

Don't target "$100K this year" — target "3 sales calls daily".

Prepare 10 deep questions before any coffee chat — converts pleasantries to relationship.

Each month, write 3 behaviors to start, 3 to stop, 3 to continue.

Write four sentences: Describe the behavior, Express the impact, Specify the change, Consequences.

Instead of "be better", request "reply to my message within 24h".

In tough confrontation: Describe-Express-Specify-Consequence — four sentences resolve.

After any delegated task completes, deliver feedback in Situation-Behavior-Impact format.

Turn a vague goal into a specific, measurable, time-bound formulation.

4 steps: Describe (situation), Express (impact), Specify (change), Consequences (outcomes).

Identify 5 feelings that make you open phone. Per feeling, alternative plan pre-touch.