Before negotiation, negotiate with self: want? accept? refuse?

Breathe ten times and find the point between your emotional and logical minds.

Instead of suppressing emotion, reinterpret the situation generating it.

Measure emotion daily 0-10 — discover pattern and triggers.

Search the 27-emotion list instead of basic 5 — discover self deeper.

8 primary emotions in a wheel, gradient and mixing — visual tool to discover yours.

Name your speaker's feeling and confirm it is reasonable, before you propose any solution.

Any decision over 5000 SAR or 5 hours of impact — wait 24 hours before executing.

30 days before audit: self-review controls — find gaps before auditor does.

Who influences whom? — draw network to know "who talks to whom to shift decision".

Scan your process for eight specific waste types, not vague general waste.

Your energy = 4 dimensions: physical, mental, emotional, spiritual. Rate 1-10 and plan for weakest.

Direction level must match employee's maturity on the task. 4 styles, pick right one per case.