General MOOC completion = 5-15%. To be a completer: split, commit, publish, apply.

Hour before sleep: no blue light, no screens — body makes melatonin.

Define your Best Alternative before negotiating so you never accept a deal worse than what you already have.

Don't cling to position — find interest beneath. Flexibility without yielding.

Before negotiation, imagine opponent with all pressures — empathize.

Frame every proposal: "we both win by..." — extinguishes competition.

Wonder Woman pose 2 min before — raises testosterone.

Before giving feedback, ask recipient what type of feedback they want this week.

After every answer, ask follow-up — doubles social liking 2x.

When acts oddly, ask "why did he do that?" with curiosity not critique.

Measure with 7 questions whether your team feels safe to tell truths, ask questions, admit mistakes.

3 triggers reject valid feedback: Truth, Relationship, Identity. Know which fires in you.

3 conversations within every difficult one: "what happened", "feelings", "identity". Separate them and succeed.

Instead of imposing a fix, collaborate with your child to solve concerns of both — Ross Greene method.