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Diagnosing Your Reaction to Feedback
3 triggers reject valid feedback: Truth, Relationship, Identity. Know which fires in you.
Goal
Understand why you reject valid feedback because its form or source triggers defense, costing you the message value.
Steps
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1
Study 3 triggers: Truth (wrong content), Relationship (I don't trust sender), Identity (threatens my self-view).
Expected Outcome
Immediate
In next feedback, you spot the trigger before it grabs you. Defense halves.
Evidence base
School: Harvard Negotiation Project
Founders: Douglas Stone · Sheila Heen (2014)
Coined by Douglas Stone & Sheila Heen (Harvard Law lecturers) in "Thanks for the Feedback" (2014). Based on 15 years of Harvard Negotiation Project research.
Keywords
Frequently asked questions
How long does "Diagnosing Your Reaction to Feedback" take?
This exercise takes about 30 minutes, practiced solo in a Written reflection format.
When will I notice the effect of "Diagnosing Your Reaction to Feedback"?
In next feedback, you spot the trigger before it grabs you. Defense halves. In the short term: Within 2 months, feedback you'd have rejected becomes growth source. You grow in 2-3 areas.
Is "Diagnosing Your Reaction to Feedback" evidence-based?
Yes — it draws on Harvard Negotiation Project (Douglas Stone, Sheila Heen (2014)). Coined by Douglas Stone & Sheila Heen (Harvard Law lecturers) in "Thanks for the Feedback" (2014). Based on 15 years of Harvard Negotiation Project research.
Is "Diagnosing Your Reaction to Feedback" suitable for beginners?
Its difficulty level is: Intermediate. No external tools required — it can be practiced directly inside the app.
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