Find a practice for your goal
Search for the skill or situation you want to work on, such as focus, negotiation, or setting boundaries. Open a practice to read its steps before choosing what suits you.
19 results (expanded search) for "sue"
Leadership
Interrupting Microaggressions
A small "innocent" comment wounds an employee. Your job as leader: interrupt immediately, respectfully, without trial.
Professional
Visualize Negotiation Partner
Before negotiation, imagine opponent with all pressures — empathize.
Social
Notice What's Unsaid
Notice topics he avoids — usually contain gold.
Social
5-Whys Drill on a Deep Conflict
Ask "why?" five times on a recurring fight's root — discover the real cause.
Administrative
Fishbone: Cause-Effect Diagram
Draw a "fish skeleton" of the problem: head = issue, bones = cause categories.
Administrative
Weekly Ops-Health Retro
Beyond the daily morning huddle, dedicate 20 weekly minutes to a deeper review: what wore us out this week?
Leadership
Addressing a Microaggression in the Moment
Use a short immediate phrase ("pause — let's go back to that point") instead of silence now or a delayed confrontation after the meeting.
Psychological
View from Above
Imagine yourself from above, then orbit, then galaxy — your issues shrink.
Social
Listen Without Fixing
Don't try to "fix" friend's feelings — be a well that holds, not a tissue that wipes.
Social
Grief Dialogue
Open dialogue about a painful family loss via Sue Johnson's emotional questions.
Administrative
Escalation Path Design
Per issue type: when resolved at current level, when escalates up.
Administrative
New Vendor 90-Day Check-In
90 days into contract: review with vendor — don't wait for renewal to find issues.
Administrative
Post-Mortem Library
Each major incident/issue: written post-mortem — saved in searchable library.
Administrative
Pre-Drafted Crisis Holding Statement
Before all facts are known, issue a ready holding statement within minutes saying "we know, we're acting" — not silence that invites speculation.
Administrative
The 5 Whys for Root Causes
For each problem, ask "why?" five times in a row to reach the root cause.
Administrative
Weekly Gemba Walk
Go to the workplace, observe yourself, ask "why" 3 times, don't intervene.
Leadership
Wildly Important Goals (WIGs)
Pick 1-3 goals max that create real difference, ignore the rest for 6 months.
Leadership
Healing Fractured Relationships in the Team
Two relationships on your team are strained, productivity erodes. Servant leader's task: aid healing, not ignore.
Parenting
Weekly Family Meeting
A 20-min weekly family meeting with fixed agenda: gratitude, problems, plan-the-week.