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Weekly Gemba Walk

Go to the workplace, observe yourself, ask "why" 3 times, don't intervene.

45 min Intermediate

Goal

Break "managing from desk" — see issues at source before they grow.

Steps

1

Pick area (department, service queue, dashboard buttons).

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Expected Outcome

Immediate

You see a problem you didn't know existed.

Evidence base

School: Toyota Production System / Genchi Genbutsu

Founders: Taiichi Ohno · Fujio Cho (1988)

Ohno articulated Genchi Genbutsu (go and see) in TPS (1988); Cho (later Toyota chairman) embedded it culturally.

Frequently asked questions

How long does "Weekly Gemba Walk" take?

This exercise takes about 45 minutes, practiced solo in a Action format.

When will I notice the effect of "Weekly Gemba Walk"?

You see a problem you didn't know existed. In the short term: After 4 walks, field relationship flips — team trusts you more.

Is "Weekly Gemba Walk" evidence-based?

Yes — it draws on Toyota Production System / Genchi Genbutsu (Taiichi Ohno, Fujio Cho (1988)). Ohno articulated Genchi Genbutsu (go and see) in TPS (1988); Cho (later Toyota chairman) embedded it culturally.

Is "Weekly Gemba Walk" suitable for beginners?

Its difficulty level is: Intermediate. No external tools required — it can be practiced directly inside the app.

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