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Post-Mortem Library

Each major incident/issue: written post-mortem — saved in searchable library.

45 min Intermediate

Goal

Turn mistakes from "forgotten" to "org knowledge preventing recurrence".

Steps

  1. 1
    Pick incident/issue from past 30 days.
5 more steps locked

Expected Outcome

Immediate
You have first post-mortem in library.

Evidence base

School: Blameless Post-Mortems

Founders: John Allspaw · Etsy (2012)

Allspaw (Etsy CTO) — 2012 "Blameless PostMortems" reference model; Dekker — Field Guide to Understanding Human Error (2014).

Keywords

Frequently asked questions

How long does "Post-Mortem Library" take?
This exercise takes about 45 minutes, practiced solo in a Action format.
When will I notice the effect of "Post-Mortem Library"?
You have first post-mortem in library. In the short term: After 10, you start seeing recurring patterns.
Is "Post-Mortem Library" evidence-based?
Yes — it draws on Blameless Post-Mortems (John Allspaw, Etsy (2012)). Allspaw (Etsy CTO) — 2012 "Blameless PostMortems" reference model; Dekker — Field Guide to Understanding Human Error (2014).
Is "Post-Mortem Library" suitable for beginners?
Its difficulty level is: Intermediate. No external tools required — it can be practiced directly inside the app.

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