The 5 Whys for Root Causes
“The 5 Whys for Root Causes” is a short 20-minute practice from Zayenha Practice in the Administrative domain. For each problem, ask "why?" five times in a row to reach the root cause. You can read its goal and first step for free; the full practice with every step and the interactive part comes with Plus.
For each problem, ask "why?" five times in a row to reach the root cause.
Goal
Stop "symptom-fixing" that brings the issue back next week in a different form.
Steps
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1
Write the problem precisely (not "things are bad").
Expected Outcome
Evidence base
School: Toyota Production System / Kaizen
Founders: Sakichi Toyoda · Taiichi Ohno (1958)
Coined by Sakichi Toyoda (Toyota founder); popularized by Ohno in TPS (1988). Standard in Lean & Six Sigma.
Keywords
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