Before judging behavior, imagine context from other's view for 30 sec.

Breathe ten times and find the point between your emotional and logical minds.

Instead of suppressing emotion, reinterpret the situation generating it.

Measure emotion daily 0-10 — discover pattern and triggers.

Search the 27-emotion list instead of basic 5 — discover self deeper.

8 primary emotions in a wheel, gradient and mixing — visual tool to discover yours.

Sit in your chair, then mentally move to the other person's chair and retell the situation from their view.

Name your speaker's feeling and confirm it is reasonable, before you propose any solution.

Any decision over 5000 SAR or 5 hours of impact — wait 24 hours before executing.

Who influences whom? — draw network to know "who talks to whom to shift decision".

Scan your process for eight specific waste types, not vague general waste.

Your energy = 4 dimensions: physical, mental, emotional, spiritual. Rate 1-10 and plan for weakest.