Write a specific SBI thank-you to one colleague every day for two weeks.

Every 6 months with each report, ask: what keeps you here? What might make you leave?

Open with shocking question, surprising stat, or personal story — grab first 5 seconds.

Use Family-Occupation-Recreation-Dreams as four safe entry doors for any new conversation.

While listening: eye contact, slight forward lean, open hands, no phone.

To open trust in a new team, share your failure first — others will open up.

Anonymously ask Edmondson's three questions to score your team's psychological safety.

Invite one person weekly for a simple 30-min tea — builds community fabric from zero.

Before starting, imagine the project failed in six months and write down why.

Before any delegation, answer 7 questions in writing — send them with the handover.

One document answering every "how do we work here?" question for new hires.

Per key stakeholder: what to send, when, via which channel, what to expect.

Don't ask "do we need another hire?" — ask "if we started today with nobody, who'd we hire first?".

Identify top 5 strengths per member, plot them on a map, discover gaps and duplications.

Two weeks after any big announcement, return to the team with "what we heard from you, and what we did about it" — don't let questions evaporate unanswered.

Review every app with notification permission on your phone, and ask: does this notification serve me, or the company's engagement metrics?