Use a short immediate phrase ("pause — let's go back to that point") instead of silence now or a delayed confrontation after the meeting.

When your emotion doesn't serve the situation, do the opposite of what it pushes you to.

Replace vague "good job" with specific praise describing: what he did, impact, why it matters.

Instead of "I want to run a marathon", say "I'm a runner" — identity drives behavior.

Don't target "$100K this year" — target "3 sales calls daily".

Each month, write 3 behaviors to start, 3 to stop, 3 to continue.

Write four sentences: Describe the behavior, Express the impact, Specify the change, Consequences.

Call a friend with no reason once a month and suggest a meet within the next 12 hours.

In tough confrontation: Describe-Express-Specify-Consequence — four sentences resolve.

Turn a dead meeting productive with three GROW questions and one clear decision.

Open the meeting with five minutes of silent reading of a written memo instead of slides.

Refuse to attend or hold any meeting whose agenda did not arrive 24 hours prior, no exceptions.

Convert a meeting transcript (60+ min) into decisions and action items in 2 minutes.

For every 3 important digital chats with someone, schedule one real meeting.

Identify 5 feelings that make you open phone. Per feeling, alternative plan pre-touch.