DESC Script for a Tough Conversation
Write four sentences: Describe the behavior, Express the impact, Specify the change, Consequences.
Goal
Pre-author a difficult conversation (manager, colleague, partner) so you enter with a written script that guarantees you say what you mean without flailing.
Steps
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1
D — Describe: "In Monday's meeting you interrupted me three times in five minutes". Facts only.
Expected Outcome
Evidence base
School: Assertiveness Training / Behavioral Therapy
Founders: Sharon Anthony Bower · Gordon H. Bower (1976)
Coined in Bower & Bower's Asserting Yourself; one of the most-used assertiveness scripts in clinical psychology.
Keywords
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