Identify which of 5 stages your team is in (forming, storming, norming, performing, adjourning) to choose the right intervention.

When he opens sensitive topic, say "tell me more" vs reply.

To open trust in a new team, share your failure first — others will open up.

Anonymously ask Edmondson's three questions to score your team's psychological safety.

Invite one person weekly for a simple 30-min tea — builds community fabric from zero.

Before starting, imagine the project failed in six months and write down why.

Before any delegation, answer 7 questions in writing — send them with the handover.

Every 90 days, raise each delegated task one rung on the delegation ladder.

One document answering every "how do we work here?" question for new hires.

In crisis: one person leads, all report to them, fast decisions — not "committee".

Mid-meeting or mid-conflict, mentally step back and imagine watching from above — who's speaking? who's avoiding? what's the real pattern?