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Search for the skill or situation you want to work on, such as focus, negotiation, or setting boundaries. Open a practice to read its steps before choosing what suits you.
10 results (expanded search) for "stone-heen"
Leadership
Diagnosing Your Reaction to Feedback
3 triggers reject valid feedback: Truth, Relationship, Identity. Know which fires in you.
Leadership
Anatomy of a Difficult Conversation (Stone & Heen)
3 conversations within every difficult one: "what happened", "feelings", "identity". Separate them and succeed.
Professional
Ask Before You Give
Before giving feedback, ask recipient what type of feedback they want this week.
Professional
Receive With Curiosity
When receiving triggering feedback, pause 6 seconds, then ask "tell me more".
Social
Curiosity Without Judgment
When acts oddly, ask "why did he do that?" with curiosity not critique.
Social
Text-Tone Calibration
Before sending an emotional message, read it aloud in three tones and adjust.
Digital & AI
Expert Persona Assignment
Assign the model a specific background and expertise so its answer matches a real expert level.
Digital & AI
Explicit Negative Constraints
State explicitly what you do not want in the output (words, styles, assumptions) to cut later editing.
Digital & AI
AI Email Drafting
Use an LLM to draft an email in 30 seconds, then edit by hand for personal tone.
Digital & AI
Explicit Constraints Beat Guidance
"Max 80 words, don't use 'innovative', start with imperative" beats "make it short and clear".