When pulse passes 100, call a 20-min time-out — physiology needs time.

Before any reply, summarize your speaker's argument and verify with them you got it before disagreeing.

In unfair criticism, agree only with the "grain of truth" without entering defense.

When he speaks, name feeling: "sounds frustrated" — labeling calms emotions.

When unjustly criticized, agree partially vs confront: "true I was late".

In fights, "you always..." is a no-return point. Swap with "today I noticed...".

Keep 3 ready "repair" phrases to deploy mid-argument before it escalates into emotional flooding.

Per issue type: when resolved at current level, when escalates up.

Before any peer conflict escalates to the manager, apply these defined steps between yourselves first.

When your manager is consistently unavailable, request a fixed weekly "decision window" instead of waiting for a spontaneous moment that won't come.

Don't subscribe to a new tool before truly using it 14 days in real workflow.