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15 results (expanded search) for "team-norms"
Social
Professional Civility Pact
Sign a civility pact with your team: no interrupting, no sarcasm, no replying angry.
Administrative
Team Charter: Written Rules of Engagement
Write with your team the basic rules of engagement (how we decide, how we disagree, when we're reachable) before the first real conflict.
Leadership
Team Charter
A one-page document answering: why we are a team, how we work, how we measure success.
Leadership
Working Agreement
5-7 detailed rules for daily team operations (meetings, replies, vacations, decisions).
Leadership
Team Norms Renegotiation After a Member Change
When a member joins or leaves, reopen implicit working norms for renegotiation instead of assuming they stay fixed as before.
Social
Broken Record for Repeated Pressure
Repeat the same refusal in the same words calmly, no matter how the other person reshapes the pressure.
Social
The Apology-Free No
Say no in three sentences: thanks, refusal, closing — with no "sorry" or justification.
Social
The Ready-No Sentence
Memorize one 7-word refusal sentence and rehearse it until it emerges automatically under pressure.
Social
No Without Apology
Say "no, I can't" — complete sentence. No explanation, no apology.
Social
Share Your Failure Story First
To open trust in a new team, share your failure first — others will open up.
Social
Team Psychological-Safety Check
Anonymously ask Edmondson's three questions to score your team's psychological safety.
Social
Break Isolation With Tea Invite
Invite one person weekly for a simple 30-min tea — builds community fabric from zero.
Administrative
Project Pre-Mortem
Before starting, imagine the project failed in six months and write down why.
Administrative
7-Question Delegation Brief
Before any delegation, answer 7 questions in writing — send them with the handover.
Administrative
Team Handbook
One document answering every "how do we work here?" question for new hires.