When a member delivers excellent results but destroys team morale, separate performance from behavior via a clear standard and a direct honest conversation.

To open trust in a new team, share your failure first — others will open up.

Anonymously ask Edmondson's three questions to score your team's psychological safety.

Invite one person weekly for a simple 30-min tea — builds community fabric from zero.

Before starting, imagine the project failed in six months and write down why.

Before any delegation, answer 7 questions in writing — send them with the handover.

One document answering every "how do we work here?" question for new hires.