When stakeholders pressure you to abandon a necessary change because it's "uncomfortable", distinguish pressure that warrants stopping from pressure that's just expected resistance to change.

Instead of deciding "who's right," let them resolve conflict themselves via a 4-step protocol.

In tough confrontation: Describe-Express-Specify-Consequence — four sentences resolve.

Resolve a friend conflict via a 4-part apology and rebuild trust within 24 hours.

Per issue type: when resolved at current level, when escalates up.

Don't judge between your kids in a fight — teach them to resolve via 5-step protocol.

Track last 100 support tickets — top 20 repeats = your FAQ page.

Before any peer conflict escalates to the manager, apply these defined steps between yourselves first.