Don't treat symptoms. Ask why five times to reach the root cause.

Vanity metric always grows and unaffected by decisions — harmful because feels like success.

There's no ready solution for adaptive problems — treat your next solution as a small learnable experiment, not a final plan that must succeed on the first try.

Before approving any big idea, ask: what's the cheapest, fastest version testable within a week, instead of waiting for a full plan taking months?

Per task: essential? Delete rest.

Before any big decision, write 5 assumptions you relied on — test the weakest.

Dedicate five full days for a focused team to solve one problem at the root — not an hour-a-week meeting for months.

Say firm "no" with warm "I understand" — Janet Lansbury's classic formula.

Offer only two choices for each small decision — respecting his autonomy without losing yours.