Five Whys for Every Recurring Problem
“Five Whys for Every Recurring Problem” is a short 30-minute practice from Zayenha Practice in the Administrative domain. Don't treat symptoms. Ask why five times to reach the root cause. You can read its goal and first step for free; the full practice with every step and the interactive part comes with Plus.
Don't treat symptoms. Ask why five times to reach the root cause.
Goal
Break the "we fight the same fire weekly" loop by forcing discussion down to the cause whose removal prevents recurrence.
Steps
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1
Pick a specific recent problem in one sentence with numbers.
Expected Outcome
Evidence base
School: Toyota Production System / Lean
Founders: Sakichi Toyoda · Taiichi Ohno (1958)
Five Whys was developed by Sakichi Toyoda and used by Taiichi Ohno to scale Toyota Production System; a Lean Manufacturing and Lean Startup staple.
Keywords
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