Last-Three Mirroring
Repeat the last three words your speaker said with curious tone; they will continue deeper without you asking.
Goal
Extract additional depth in a conversation without using questions that feel like interrogation, while building a felt sense of understanding in the other person.
Steps
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1
Listen quietly until your speaker finishes their last sentence without interruption.
Expected Outcome
Evidence base
School: FBI Hostage Negotiation / Tactical Empathy
Founders: Chris Voss · Mark Goulston (2016)
The "Mirrors" technique from Chris Voss's Never Split the Difference (FBI hostage negotiator). It leverages the human tendency to explain what feels unheard.
Keywords
Frequently asked questions
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