Identifying Informal Authority Holders
Who is actually consulted before any important decision, even without the formal title? Find them before launching a major change.
Goal
Map precisely who holds real influence in your organization (not just per the formal structure), because ignoring them when launching major change guarantees hidden resistance that dooms the initiative.
Steps
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1
List your organization or department's formal structure (who officially leads whom on paper).
Expected Outcome
Evidence base
School: Adaptive Leadership / Organizational Network Analysis
Founders: Ronald Heifetz · Rob Cross (2002)
This exercise bridges the "informal authority holders" concept in Heifetz's adaptive leadership (2002) with Rob Cross's Organizational Network Analysis (ONA), which documented that actual influence maps differ fundamentally from formal hierarchy charts.
Keywords
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