Constructively Handling Public Criticism and Hate
Set a pre-defined protocol for sorting comments: constructive criticism deserving a reply, or passing hate deserving only ignoring and blocking.
Goal
Protect your mental health from immediately reacting emotionally to every comment, through a clear sorting standard before replying or getting upset.
Steps
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1
Write your sorting criterion in advance (before any new post): does the comment contain a specific improvable point, or just a general insult?
Expected Outcome
Evidence base
School: Creator Economy / Online Harassment Research
Founders: Danielle Citron · Brené Brown (2014)
Danielle Citron's research on online harassment ("Hate Crimes in Cyberspace") documents the importance of blocking and documenting over arguing, and Brené Brown in "Daring Greatly" recommends processing emotional hurt with a small trusted circle, not publicly.
Keywords
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