Public preview

Tacit Knowledge Extraction Interview

Ask the expert: "what do you notice that a beginner wouldn't?" — this extracts what no manual ever captures.

45 min Intermediate

Goal

Complement the general tribal-knowledge audit (adm-km-296) with a specific interview technique extracting "professional intuition" that never surfaces from a direct "what do you know" question.

Steps

1

Pick an expert in one critical task, schedule an uninterrupted 45-minute session.

5 more steps locked

Expected Outcome

Immediate

You extract at least one example of "professional intuition" the expert themselves didn't know how to explain before this session.

Evidence base

School: Tacit Knowledge / Naturalistic Decision Making

Founders: Gary Klein · Michael Polanyi (1998)

Gary Klein in "Sources of Power" (1998) and Michael Polanyi's original "tacit knowledge" concept (1966) document that specific scenario-based questions extract expert intuition far better than general questions.

Frequently asked questions

How long does "Tacit Knowledge Extraction Interview" take?

This exercise takes about 45 minutes, practiced with another person in a Inner dialogue format.

When will I notice the effect of "Tacit Knowledge Extraction Interview"?

You extract at least one example of "professional intuition" the expert themselves didn't know how to explain before this session. In the short term: Within a month of converting examples to training scenarios, a new trainee makes a similar fast decision with more confidence than their experience would predict.

Is "Tacit Knowledge Extraction Interview" evidence-based?

Yes — it draws on Tacit Knowledge / Naturalistic Decision Making (Gary Klein, Michael Polanyi (1998)). Gary Klein in "Sources of Power" (1998) and Michael Polanyi's original "tacit knowledge" concept (1966) document that specific scenario-based questions extract expert intuition far better than general questions.

Is "Tacit Knowledge Extraction Interview" suitable for beginners?

Its difficulty level is: Intermediate. No external tools required — it can be practiced directly inside the app.

Subscribe for full access

Subscribe to Plus for full access to this practice and the whole catalogue, or try first — free, no sign-in, no commitment.

Interactive practice locked · 5 more steps locked

7 complete practices (one per domain) are free forever, no sign-in.