Kotter's 8-Step Change Model
Don't launch a major organizational transformation without first building a guiding coalition and a sense of urgency — the two most-skipped steps.
Goal
Individual-level ADKAR (adm-change-mgmt-181) alone doesn't suffice for major transformations; this exercise adds organization-wide change sequencing across eight successive stages.
Steps
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1
Step 1 — Urgency: gather concrete data (lost client, shrinking market share) showing staying put is riskier than changing.
Expected Outcome
Evidence base
School: Organizational Change Leadership
Founders: John Kotter (1996)
Kotter's model comes from "Leading Change" (1996, Harvard), based on studying over 100 successful and failed corporate transformation initiatives.
Keywords
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