Before any peer conflict escalates to the manager, apply these defined steps between yourselves first.

Teach them mediation steps before conflict — not during it — so they become their own mediators, not always needing your verdict.

When stakeholder A wants X, B wants opposite: don't pick — surface underlying interests.

Two relationships on your team are strained, productivity erodes. Servant leader's task: aid healing, not ignore.

Instead of you reading and him listening, make reading a conversation — ask, listen, extend, repeat.

Instead of deciding "who's right," let them resolve conflict themselves via a 4-step protocol.