Workplace Conflict: From Critique to Dialogue
“Workplace Conflict: From Critique to Dialogue” is a short 35-minute practice from Zayenha Practice in the Social domain. Convert mutual critique into a two-way SBI meeting with 5-whys for root cause. Immediate effect: Accusatory tone dissolves. You can read its goal and first step for free; the full practice with every step and the interactive part comes with Plus.
Convert mutual critique into a two-way SBI meeting with 5-whys for root cause.
Goal
Move from "he/I was wrong" to "what is the root cause?".
Steps
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1
Request 30 quiet min. Not open office.
Expected Outcome
Evidence base
School: Conflict Resolution
Founders: William Ury · Roger Fisher (1981)
Ury & Fisher — Getting to Yes; Toyota — 5-whys.
Keywords
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