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Workplace Conflict: From Critique to Dialogue
Convert mutual critique into a two-way SBI meeting with 5-whys for root cause.
Goal
Move from "he/I was wrong" to "what is the root cause?".
Steps
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1
Request 30 quiet min. Not open office.
Expected Outcome
Immediate
Accusatory tone dissolves.
Evidence base
School: Conflict Resolution
Founders: William Ury · Roger Fisher (1981)
Ury & Fisher — Getting to Yes; Toyota — 5-whys.
Keywords
#sbi#5-whys#conflict#ury#نزاع#workplace#dialogue#social#pair#psychological-safety#نزاع في العمل#من النقد للحوار#root-cause-conflict#workplace-mediation#structured-conflict-resolution#mutual-critique#experiment-review#getting-to-yes#procedural-agreement#quiet-meeting-space#SBI ثنائي مع خمس لماذا#من الاتهام للسبب الجذري#two-way-sbi-meeting#joint-root-cause#small-experiment-agreement
Frequently asked questions
How long does "Workplace Conflict: From Critique to Dialogue" take?
This exercise takes about 35 minutes, practiced with another person in a Inner dialogue format.
When will I notice the effect of "Workplace Conflict: From Critique to Dialogue"?
Accusatory tone dissolves. In the short term: Conflict becomes procedural agreement.
Is "Workplace Conflict: From Critique to Dialogue" evidence-based?
Yes — it draws on Conflict Resolution (William Ury, Roger Fisher (1981)). Ury & Fisher — Getting to Yes; Toyota — 5-whys.
Is "Workplace Conflict: From Critique to Dialogue" suitable for beginners?
Its difficulty level is: Advanced. No external tools required — it can be practiced directly inside the app.
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