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SBI Model

“SBI Model” is a short 20-minute practice from Zayenha Practice in the Professional domain. Phrase every feedback in 3 sentences: situation, specific behavior, impact — no interpretation. Its goal: Remove subjective interpretation from feedback to lower defensiveness. You can read its goal and first step for free; the full practice with every step and the interactive part comes with Plus.

Phrase every feedback in 3 sentences: situation, specific behavior, impact — no interpretation.

20 min Intermediate

Goal

Remove subjective interpretation from feedback to lower defensiveness.

Steps

1

Pick recipient.

4 more steps locked

Expected Outcome

Immediate

Recipient defensiveness drops.

Evidence base

School: Center for Creative Leadership

Founders: CCL (1994)

CCL — Greensboro NC.

Frequently asked questions

How long does "SBI Model" take?

This exercise takes about 20 minutes, practiced solo in a Journaling format.

When will I notice the effect of "SBI Model"?

Recipient defensiveness drops. In the short term: Accepts feedback, adjusts.

Is "SBI Model" evidence-based?

Yes — it draws on Center for Creative Leadership (CCL (1994)). CCL — Greensboro NC.

Is "SBI Model" suitable for beginners?

Its difficulty level is: Intermediate. No external tools required — it can be practiced directly inside the platform.

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Interactive practice locked · 4 more steps locked

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