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SBI Model

Phrase every feedback in 3 sentences: situation, specific behavior, impact — no interpretation.

20 min Intermediate

Goal

Remove subjective interpretation from feedback to lower defensiveness.

Steps

  1. 1
    Pick recipient.
4 more steps locked

Expected Outcome

Immediate
Recipient defensiveness drops.

Evidence base

School: Center for Creative Leadership

Founders: CCL (1994)

CCL — Greensboro NC.

Keywords

Frequently asked questions

How long does "SBI Model" take?
This exercise takes about 20 minutes, practiced solo in a Journaling format.
When will I notice the effect of "SBI Model"?
Recipient defensiveness drops. In the short term: Accepts feedback, adjusts.
Is "SBI Model" evidence-based?
Yes — it draws on Center for Creative Leadership (CCL (1994)). CCL — Greensboro NC.
Is "SBI Model" suitable for beginners?
Its difficulty level is: Intermediate. No external tools required — it can be practiced directly inside the app.

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