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Trust Equation
Trust = (Credibility + Reliability + Intimacy) ÷ Self-Orientation. Rate each component with 5 people.
Goal
Precisely diagnose which trust component is low with you, to know what to develop instead of "trust generally".
Steps
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1
Understand: C (Credibility, what you say), R (Reliability, what you do), I (Intimacy, safety with you), S (Self-Orientation, focus on you).
Expected Outcome
Immediate
You discover trust is low with 2 of 5, and the real reason isn't what you think.
Evidence base
School: Trusted Advisor / Maister
Founders: David Maister · Charles Green · Robert Galford (2000)
Coined by David Maister & co. in "The Trusted Advisor" (2000). Used at McKinsey, Boston Consulting Group for consultant training.
Keywords
Frequently asked questions
How long does "Trust Equation" take?
This exercise takes about 60 minutes, practiced solo in a Written reflection format.
When will I notice the effect of "Trust Equation"?
You discover trust is low with 2 of 5, and the real reason isn't what you think. In the short term: Within a month, people's safety around you rises. Previously closed relationships open.
Is "Trust Equation" evidence-based?
Yes — it draws on Trusted Advisor / Maister (David Maister, Charles Green, Robert Galford (2000)). Coined by David Maister & co. in "The Trusted Advisor" (2000). Used at McKinsey, Boston Consulting Group for consultant training.
Is "Trust Equation" suitable for beginners?
Its difficulty level is: Intermediate. No external tools required — it can be practiced directly inside the app.
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