Zero-Based Process Justification
For every existing operational process, ask: if we designed it today from scratch, would it look like this?
Goal
Surface processes that survive only because "it's always been this way", by testing each step against original-design logic, not habit.
Steps
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1
Pick an old operational process (3+ years) never radically reviewed since creation.
Expected Outcome
Evidence base
School: Business Process Reengineering
Founders: Michael Hammer · James Champy (1993)
Michael Hammer and James Champy in "Reengineering the Corporation" (1993) called for redesigning processes from scratch rather than incrementally patching the outdated.
Keywords
Frequently asked questions
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