Cross-Training Rotation
Rotate every team member to shadow a peer in a different role for a full week each quarter, not a token single day.
Goal
Address the individual fragility points revealed by the skill matrix (adm-team-dev-141) with an actual training mechanism, not just documenting the gap without closing it.
Steps
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1
From the skill matrix, pick the riskiest "column with only one level-4" (a skill mastered by only one person).
Expected Outcome
Evidence base
School: Lean Manufacturing / Cross-Training
Founders: Toyota Production System · Jeffrey Liker (2004)
Real (not token) cross-training is a Toyota Production System pillar ensuring workforce flexibility, detailed in Liker's "The Toyota Way".
Keywords
Frequently asked questions
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