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Leading vs Lagging Indicators

Leading predicts, lagging describes past — know each KPI's place.

35 min Intermediate

Goal

Break "managing by yesterday's numbers" — use leading indicators that allow intervention.

Steps

1

List 10 current team KPIs.

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Expected Outcome

Immediate

You see most KPIs are "old news".

Evidence base

School: Balanced Scorecard

Founders: Robert Kaplan · David Norton (1992)

Kaplan & Norton — HBR 1992 "The Balanced Scorecard"; book 1996; leading/lagging separation as core.

Frequently asked questions

How long does "Leading vs Lagging Indicators" take?

This exercise takes about 35 minutes, practiced solo in a Written reflection format.

When will I notice the effect of "Leading vs Lagging Indicators"?

You see most KPIs are "old news". In the short term: In a month, you intervene earlier — before issue appears in monthly report.

Is "Leading vs Lagging Indicators" evidence-based?

Yes — it draws on Balanced Scorecard (Robert Kaplan, David Norton (1992)). Kaplan & Norton — HBR 1992 "The Balanced Scorecard"; book 1996; leading/lagging separation as core.

Is "Leading vs Lagging Indicators" suitable for beginners?

Its difficulty level is: Intermediate. No external tools required — it can be practiced directly inside the app.

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