Post-Mortem Library
“Post-Mortem Library” is a short 45-minute practice from Zayenha Practice in the Administrative domain. Each major incident/issue: written post-mortem — saved in searchable library. Its goal: Turn mistakes from "forgotten" to "org knowledge preventing recurrence". You can read its goal and first step for free; the full practice with every step and the interactive part comes with Plus.
Each major incident/issue: written post-mortem — saved in searchable library.
Goal
Turn mistakes from "forgotten" to "org knowledge preventing recurrence".
Steps
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1
Pick incident/issue from past 30 days.
Expected Outcome
Evidence base
School: Blameless Post-Mortems
Founders: John Allspaw · Etsy (2012)
Allspaw (Etsy CTO) — 2012 "Blameless PostMortems" reference model; Dekker — Field Guide to Understanding Human Error (2014).
Keywords
Frequently asked questions
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