When given work outside your scope, use "to do X, we must defer Y".

In some cultures "yes" means "I heard", not "I agree" — ask explicitly.

Paraphrase what you heard before responding — speaker confirms you heard.

Before people-affecting decision, identify 3 potential biases and create a shield for each.

After your child talks, summarize in your own words — he confirms you heard and corrects if wrong.