3 results (expanded search) for "surface-vs-deep-issue"
Social
5-Whys Drill on a Deep Conflict
Ask "why?" five times on a recurring fight's root — discover the real cause.
Social
"Best Part" Question
Replace the rote "how are you" with "what was the best part of your week?".
Leadership
Interrupting Microaggressions
A small "innocent" comment wounds an employee. Your job as leader: interrupt immediately, respectfully, without trial.